Return Policy: Videos

Terms and Conditions for Returns of Videos

All Customers:
Defective, damaged, or otherwise unsalable videos, incorrect shipments, and mistaken orders must be returned within 30 days. Videotapes are available for sale in the United States only. NO RETURNS OF VIDEOS WILL BE ACCEPTED IF THE SEAL HAS BEEN BROKEN.

Return Procedure
Publisher's permission is required to return videos that meet the above terms and conditions.
To obtain permission, please contact our Customer Service Department:

Liberty Fund, Inc.
Attn: Customer Service Dept.
8335 Allison Pointe Trail, #300
Indianapolis, IN 46250-1684

Toll-free Phone: 800-955-8335
Local Phone: 317-842-0880
Fax: 317-579-6060

Returns not in compliance with the above terms will be reshipped, and additional shipping and handling expenses will be charged.

A completed return request authorization form, which references the original invoice number, must accompany all returns. Returns will not be accepted without the original invoice reference and the completed return request authorization form. Please take care when packaging Liberty Fund videos to be returned. We will not accept any returns that have been damaged in shipping.

Send all returns to:
Total Response, Inc.
Hunter Creek Business Park
9226 East 33rd Street
Indianapolis, IN 46235

Please allow four (4) weeks for processing of your return and posting of credit to your account. A credit memo will be mailed after your return is processed. If you have any questions about our returns policy or your account status, or wish to place a new order, please contact our Customer Service Department:

Liberty Fund, Inc.
Attn: Customer Service Dept.
8335 Allison Pointe Trail, #300
Indianapolis, IN 46250-1684

Toll-free Phone: 800-955-8335
Local Phone: 317-842-0880
Fax: 317-579-6060